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Return Policy

Refund Policy

WE DO NOT OFFER REFUNDS.

STORE CREDITS: Eligible items are returnable for store credit. Store credits do not expire and may be used towards any future purchase at blueheavenboutique.com. 

ALL RETURNS REQUIRE A RETURN AUTHORIZATION

DEADLINE
Returns must be postmarked within 21 days of order date.
FULL-PRICED ITEMS
are returnable for store credit. No refunds.
SALE ITEMS ENDING IN .88 CENTS
are returnable for store credit. No refunds.
SALE ITEMS ENDING IN .99 CENTS
are not returnable. These items are FINAL SALE and cannot be returned for refund, credit or exchange.
PROMO CODES
do not affect any of these policies. For example: If you use a coupon on a full-priced item it will still be eligible for a store credit.
PRE-ORDERS
are returnable for store credit. No refunds. Cancellations are accepted prior to shipping for store credit only.

 

We want you to be completely satisfied with your purchase! Please be sure to contact us immediately via email if there is an issue with your order. We will always do our best to rectify any issues.

If you would like to return please be sure to obtain a return authorization number below! 

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