- Regular priced items purchased from blueheavenboutique.com are eligible for a refund if returned within 30 days of purchase date.
- Items purchased at a discount (either on sale or with a coupon) are returnable for store credit only, unless otherwise stated in the coupon terms or on the item page. Significantly discounted items may be marked FINAL SALE, in which case they are not eligible for return.
- Occasionally we will have coupon code promotions that are final sale in which case the items may not be returned.
- Recent coupon codes and their return policies are listed below:
- A return authorization number is required for all returns.
- Orders under $100 will be charged $6 for shipping. If you received free shipping and you return the entire order or return items that bring your order total below $100, we will deduct $6 from your refund to cover your shipping costs.
- Go to our RETURNS CENTER at blueheavenboutique.com (top menu/customer service/returns) to request your return authorization.
- Please allow 24 hours for a response.
- You will need your email and order number to access the returns center.
- We do not offer exchanges. Your best bet is to return the item for a refund & place a new order for the item you'd like to receive.
- Shipping and handling charges are non-refundable.
- The customer is responsible for return shipping costs.